AI enabled CX Platform

Improve sales conversions and customer experience

Contact Center

Integrated CRM for multi-location Contact centre with matured AI

IOT Cloud platform

Cloud based monitoring for electronic meters, equipments and others

Inbuilt Telephony

A Powerful CX platform with enterprise grade telephony system

Field Service Maintenance

360° asset maintenance and Ticket management system.

FEATURED INDUSTRIES

Cloud Way With Penguin

AI Based CX Platform

Inbuilt enterprise level dialer

PenguinOnCloud is an AI-driven CX platform to improve sales conversions and customer experience. Its inbuilt enterprise-level dialer helps in handling heavy customer databases and eliminated any need to integrate a separate dialer for your call center operations.

Pengu AI as the soul of the platform helps in streamlining the communication approach and also brings up components like WhatsApp and Telegram bot, Pengu Bot, Voice Bot, route optimization for the sales team, and many more    

Customer Management

Predictive Dialling

CX bot

Cognitive Pengu AI

Mobile CRM

Ticket management

Detail Analytics

Hierarchy Management

Power calling

OUR SERVICES

Products and offerings

crm with inbuilt dialer

Contact Center solution

Predictive dialing, Preview and Progressive dialling, Voice blast, click to call, inbound call management, multilayer IVRs

Sales Force Automation

Lead nurturing and assignment automations along with all communication points. Suitable for medium to large organizations

Penguin Mini

Mobile Based complete CRM for field Sales and Support teams. Real time performance tracking and task assignments

Ticket management

Remote asset maintenance system Integrates all channels to receive tickets and assign it to the contact center as well as field engineers.

IOT Analytics Platform

Connect your IOT data in cloud and analyze it with PenguinOnCloud platform. Energy, Equipment, temperature and other parameter monitoring.

CX bot

Pengu AI

AI based component of Penguin. Equipped with intelligent extensions like chat bot, WhasApp and Telegram bot, voice bot, route optimization etc.

Contact Form

Please prove you are human by selecting the Car.